About | Hazelden Tech Solutions | Tech Repair Specialists

About Us

Welcome to Hazelden Tech Solutions, your trusted IT repair and service shop! Located in Redhill, we specialize in providing top-notch solutions for all your technology needs. From fixing broken devices to optimizing your tech setup, our expert team is here to keep your digital life running smoothly.

Our Mission

We believe technology should work for you—not the other way around. Our goal is to provide solutions that empower individuals and businesses to thrive in today’s digital world.

Whether it’s a cracked screen, a slow PC, or a complete system failure, you can count on us to provide a solution. Stop by our shop, or contact us today to see how we can help!

Tailored solutions for seamless technology.

Cutting-edge solutions for your IT needs.

Prioritizing your satisfaction

Reliable service when you need it most.

Our vision

Our vision is to empower clients with seamless tech experiences, driving productivity and satisfaction through our commitment to excellence and cutting-edge support.

We serve with a commitment to outstanding customer service, ensuring every repair is done right the first time.

With a focus on quality, speed, and affordability, Hazelden Tech Solutions has become a trusted name in IT repair and services. We look forward to helping you with your next tech challenge!

Book a Repair

What Sets Us Apart?

At Hazelden Tech Solutions, it’s not just about repairing devices—it’s about building trust and delivering peace of mind. Let’s keep your world connected

What Our Clients Are Saying

Facts & Numbers

98%

of customers recommend
Hazelden Tech Solutions.

Our Google Reviews

Click below to go to our Google Reviews! Where you can see what other people have to say about us, why not write to us too?

Read Their Experience

Quick, efficient and friendly service when getting a new battery for my phone. I have used this business on previous occasions and always get my questions answered and advice on the best solution for my requirements. I heard about them from friends praising their service and value for money. I will also be passing on the praise, if people need phone support. Knowledgeable and reliable. Thanks again.

Rebecca Hatherell

Google Review

Our Customer Stories

Click below to go to our Google Reviews! Where you can see what other people have to say about us, why not write to us too?

Read Their Experience

I was understandably very upset when I accidentally damaged my playstation 5 HDMI port however I called this place and josh offered a very efficient and great service. I wouldn't have gone anywhere else but here. Great value for the repair too!

Stefan Costache

Google Review

Our Customer Stories

Click below to go to our Google Reviews! Where you can see what other people have to say about us, why not write to us too?

Read Their Experience

Excellent and superb service... My apple macbook keyboards most of the keys were not working... I been several places to fix the problem. But everyone failed... Everybody suggested me that use external keyboard.. Then i found online Hazelden Redhill.. I spoke with Josh.. He checked my laptop and informed me that he can fix it. I was surprised and asked him again. But he was very confident and confirmed me that he can fix it.. It took 6 days... After that i been to the shop and i was surprised that he fixed it.... I was soooo happy.... Really josh service was great and guys,,,,they work very professionally.... Thank you sloo much for this great and excellent service👍👍👍😊😊😊👍👍

Faisal Ahmad Bin Rayhan

Google Review

Nov 15, 2024

Top signs your computer needs immediate repair

Is your computer acting up? This blog highlights the key signs that indicate your computer needs professional repair.

Learn More

Frequently Asked Questions

Why do you ask for my PIN or password before repair?

Providing your pin/passcode/password may be required for your repair if it relates to the access of the issue we are attempting to resolve. We may be able to repair your device without but in most instances, we can get your device back to you faster if provided.

Do you use original or genuine parts?

We always try to use genuine parts when available but it is unfortunately not always possible. We will always use the BAQ (Best Available Quality) parts on the market.

Will using Hazelden Tech Solutions, void my warranty?

Unfortunately, yes. Using our repair services will void any manufacturers warranty due to us not having any affiliation with any brands or companies.

What should I do before handing my device over?

Knowing which device you own is a big help as there are so many different models these days, it will cut your booking time down just by knowing this! It is also always recommended to back up your device, regardless of what repair you are booking in.

Are you an Apple authorised store?

We are a third-party repair shop who specialises in the repair and refubishement of electronic devices not limited to brand such as; phones, tablets, laptops, desktops, consoles and retro tech.

I only have a small crack on my screen, do I need to change the entire display?

We will always try to lower the cost of your repair by only replacing what is absolutely necessary as we know times are tough at the moment. It isn't always possible to replace just what is broken.

Does my repair come with a warranty?

Of course! We offer one year warranty with any repair unless stated otherwise! For more information, check out our warranty page.

How long will my repair take?

Each repair requires a different amount of time to complete. It would be best to speak with a customer service representitive when you drop your device off as it will depend on what devices are currently in the queue.

If you have a question that isn’t covered here, feel free to Contact Us directly.

Need quick help? Contact us now!

Reach out for immediate assistance, and our team will respond as quickly as possible.

Office Hours: Mon – Fri: 10:00 AM – 5:00 PM

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